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Terms of Service

Last updated September 10, 2026.

These Terms of Service ("Terms") govern all detailing services booked with KORE Detail ("KORE Detail," "we," "us," or "our"). By booking a service, paying a deposit, or allowing us to perform work on your vehicle, you ("Client," "you") agree to these Terms.

1. Services

KORE Detail provides mobile automotive detailing services, including but not limited to exterior detailing, interior detailing, paint correction, ceramic coating, and related add-ons, at the location specified during booking within our Orange County service area. Exact services, pricing, and time estimates are provided at booking and may vary based on vehicle size, condition, and add-ons selected.

2. Booking & Scheduling

All appointments are scheduled through our website booking form, phone, or direct message. A confirmed booking is one that has received written or verbal confirmation from KORE Detail. Service hours are Monday to Wednesday, 9 AM to 6 PM, and Thursday to Sunday, 9 AM to 3 PM. We reserve the right to decline or reschedule any booking at our discretion, including for reasons of safety, weather, or capacity.

3. Pricing & Payment

Pricing is based on the package and add-ons selected at time of booking and is subject to change if the vehicle's actual condition (excessive dirt, pet hair, mold, biohazards, etc.) requires additional labor, time, or materials beyond what was quoted. Any price adjustment will be communicated to you before additional work begins. Travel within 10 miles of Anaheim is included in the quoted price; past that a travel fee of $1 a mile, measured from Anaheim to the service address, is added to the final bill. Payment is due in full upon completion of service unless otherwise agreed in writing. We accept the payment methods listed at booking. Unpaid balances may be referred to collections and may include reasonable collection costs.

A deposit of at least 20% of the quoted price is required for all services, including full details, paint correction, paint enhancement, and ceramic coating. This deposit is currently collected in person once we arrive at the service location, before work begins; the remaining balance is due in full upon completion of service. This collection method may change as we roll out online booking and payment. Any such change will be reflected in an updated version of these Terms. See Section 4 for how deposits are handled on late cancellations.

4. Cancellations & Rescheduling

We ask for at least 48 hours' notice to cancel or reschedule an appointment. Cancellations or rescheduling requests made with less than 48 hours' notice, or "no-shows," may result in forfeiture of any deposit paid, at KORE Detail's sole discretion. Repeated late cancellations may result in a deposit requirement for future bookings.

5. Weather & Access Policy

KORE Detail may reschedule services due to unsafe weather conditions (heavy rain, extreme heat, high winds) at no charge to you. As a mobile service, we require safe, reasonable access to the vehicle at the agreed location, including a nearby water source and standard electrical outlet unless you've arranged for us to bring our own supply. If access is not available at the time of service and prevents the job from being completed, a trip/cancellation fee may apply.

6. Vehicle Condition & Pre-Existing Damage

You are responsible for disclosing any known mechanical issues, aftermarket modifications, prior paint or interior damage, or fragile components before service begins. KORE Detail will document visible pre-existing damage (scratches, dents, stains, cracked trim, etc.) before starting work when possible. We are not responsible for pre-existing damage, nor for damage caused by defects that were not visible or disclosed (e.g., prior improper repairs, weakened seals, aftermarket tint or wraps in poor condition).

7. Personal Belongings

Please remove all personal belongings, valuables, and sensitive items from the vehicle before service. KORE Detail is not responsible for lost, damaged, or stolen items left inside the vehicle.

8. Satisfaction & Redo Policy

We stand behind our work. If you're not satisfied with a completed service, contact us within 24 hours of service completion and we will assess the concern and, at our discretion, redo the affected area at no additional cost. This policy does not cover new damage, normal wear, or issues arising from conditions outside our control after service is complete (weather exposure, additional driving/use, etc.).

9. Limitation of Liability

To the fullest extent permitted by law, KORE Detail's total liability for any claim arising from our services is limited to the amount paid for the service in question. We are not liable for indirect, incidental, or consequential damages. This does not limit liability for damage caused by our gross negligence or willful misconduct.

10. Ceramic Coating & Paint Correction Disclaimer

Ceramic coating and paint correction results depend on the existing condition of your vehicle's paint, clear coat thickness, and prior care history. We will advise you of any limitations discovered during inspection before proceeding. Ceramic coating warranties, where offered, will be provided in writing separately at time of service and require the maintenance schedule we specify to remain valid.

11. Photo & Media Release

Unless you tell us otherwise in writing before service, you grant KORE Detail permission to photograph and video your vehicle before, during, and after service, and to use that content for marketing purposes (website, Google Business Profile, Yelp, ads, etc.). We do not include license plates or personally identifying information without consent.

12. Independent Contractor Status

KORE Detail operates as an independent business. Nothing in these Terms creates an employment, partnership, or agency relationship between KORE Detail and the Client.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved in the courts of Orange County, California.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on our website with an updated "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

15. Contact Us

Questions about these Terms? Reach us at:

KORE Detail

Phone: (323) 680-4082

Email: koredetail@gmail.com